Refund policy
Returns & Refund Policy
Thank you for shopping with Tradeloop.
Please note that all sales are final. We do not offer returns, refunds, or exchanges on any products once the order has been delivered.
Order Issues / Damaged Products
We request all customers to carefully inspect their order at the time of delivery.
If you receive:
A damaged product
A defective item
Or a wrong product
You must contact us within 24 hours of delivery at contact.tradeloop@gmail.com with:
Clear photos of the product
Images of the packaging
An unboxing video (mandatory)
Our team will review your request and, if the issue is verified, we may offer a replacement (no refunds will be provided).
Important Notes
No claims will be accepted after 24 hours of delivery
Products used, worn, or without original packaging will not be considered
Orders placed during sale or promotional offers are strictly non-refundable
Cancellations
Orders cannot be cancelled once they are processed or shipped.
Contact Us
For any questions, feel free to contact us at:
contact.tradeloop@gmail.com
By placing an order on our website, you agree to the terms of this policy.